Frequently Asked Questions

• Will the paint on my car match when you’re finished with the job?
• YES, in virtually all cases, the paint will match. If you’ve taken proper care by waxing and washing with normal frequency, there shouldn’t be a problem.

• How long will the repairs take?
• In most cases, the repairs can be completed in 5 days or less. However, on larger repairs, it will take a little longer, depending on the size and parts availability.

• If the frame is bent, will my car ever be the same again?
• YES, we have the latest state-of-the-art equipment and technology. No longer does a bent frame mean that a vehicle is ruined. With the Unibody style of car, the frame is designed to bend in order to heighten the safety of the vehicle during a collision.

• Who do I pay my insurance deductible to?
• Your deductible is always paid to the repair shop at the completion of the repair.

• Are you going to use "Aftermarket Parts" to repair my car?
  • NO, we only use original factory replacement parts. However, sometimes your insurance policy mandates the use of them. Please refer to question # 9 in the California Motorist Bill of Rights.

• Do you offer a written warranty and for how long?
  • YES, we have a five-year written warranty. Please refer to our Warranty Page.

• If you have any additional questions, please ask us at contact us for an immediate response.